BACKGROUND:

We understand that your privacy is important to you and that you care about how your Personal Data is used and shared online. We respect and value the privacy of everyone who visits this website, https://camelliabd.com/ (“Our Site”) and will only collect and use Personal Data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy & Cookies Policy carefully and ensure that you understand it. It explains how we handle your Personal Data.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.  “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

“Data Protection Legislation” means all applicable legislation in force from time to time in the data protection and privacy including, but not limited to, the EU GDPR; the Data Protection Act 2018 (and regulations made thereunder); and the Privacy and Electronic Communications Regulations 2003 as amended;

“Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means Personal Data that you give to us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Legislation. 

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

Your Rights

As a data subject, you have the following rights under the Data Protection Legislation, which this Policy and Our use of Personal Data have been designed to uphold:

The right to be informed about Our collection and use of Personal Data;

The right of access to the Personal Data We hold about you. The right to rectification if any Personal Data We hold about you is inaccurate or incomplete.

The right to be forgotten – i.e., the right to ask Us to delete any Personal Data We hold about you (We only hold your Personal Data for a limited time, but if you would like Us to delete it sooner, please contact Us in this email support@camelliabd.com

The right to restrict (i.e., prevent) the processing of your Personal Data;

The right to data portability (obtaining a copy of your Personal Data to re-use with

another service or organization);

The right to object to Us using your Personal Data for particular purposes; and

Rights with respect to automated decision making and profiling.

If you have any cause for complaint about Our use of your Personal Data, please contact Us. We will do Our best to solve the problem for you.

What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-Personal Data name; contact information such as postal addresses, email addresses and numbers; demographic information such as post code, preferences and interests.

How Do We Use Your Data?

All Personal Data is processed and stored securely, for no longer than is necessary in light of

the reason(s) for which it was first collected. We will comply with Our obligations and

safeguard your rights under the Data Protection Legislation at all times.

Our use of your Personal Data will always have a lawful basis, either because it is necessary

for Our performance of a contract with you, because you have consented to Our use of your

Personal Data (e.g. by subscribing to emails), or because it is in Our legitimate interests.

Specifically, We may use your data for the following purposes:

Providing and managing your access to Our Site;

Personalizing and tailoring your experience on Our Site;

Supplying Our services to you (please note that We require your Personal Data

in order to enter into a contract with you); Personalizing and tailoring Our services for you;

Replying to emails from you; Market research; and Analyzing your use of Our Site to enable Us to continually improve Our Site and your user experience.

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone and post with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Legislation.

You have the right to withdraw your consent to Us using your Personal Data at any time, and to request that We delete it.

We do not keep your Personal Data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

We will retain your contact details for as long as we contract with you and for 24 months thereafter; We will retain your contact details for 36 months if you have enquired about our services thereafter, they will be deleted; We will retain your contact details indefinitely if you have consented to receive marketing materials from us and for a period of 3 months once you unsubscribe; and We will retain your financial information for as long as we contract with you and, thereafter, for the permitted period of time required by law.

How and Where Do We Store Your Data?

We only keep your Personal Data for as long as We need to in order to use it as described. We will store some of your Personal Data. This means that it will be fully protected under the EU Data Protection Legislation.

COOKIES POLICY

Our Use of Cookies

Our Site may place and access certain first party Cookies on your computer or device. First Party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and Personal Data is protected and respected at all times.

All Cookies used by and on Our Site are used in accordance with current Cookie Law. 

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies

enable us to gather this information, helping Us to improve Our Site and your experience of it.

Functionality Cookies:

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that Category.

Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.

Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

Before Cookies are placed on your computer or device, you will be shown a pop-up requesting

your consent to set those Cookies. By giving your consent to the placing of Cookies you are

enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings. We have take great care to ensure that your privacy is not at risk by allowing them.

Our Site does not currently run any first party Cookies. Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyze anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service(s) used by Our Site use(s) Cookies to gather the required information.

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at support@camelliabd.com. Please ensure that your query is clear, particularly if it is a request for information.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site.